Prošnja: nov računalnik se ugaša in zmrzuje

Pozdravljeni,

prosim za pomoč pri odpravljanju težave.

Računalnik se naključno restarta (pojavi se Blue screen of death) ter občasno zmrzne (pomaga samo izklop).
Temperature so ok (CPU cca 50 stopinj, grafična cca 30).
To se dogaja pri minimalni obremenitvi - obremenjeval ga še nisem.
Poleg sistema sem instaliral le gonilnike, Mozillo ter Epic games (brez iger).

Vse komponente so nove, edino grafična je vzeta iz starega pc-ja, kjer je delovala brez težav.

Os. plošča: Gigabyte Aorus B450 Pro
Procesor: AMD Ryzen 5 3600 (hitrost mu "skače" 3.6Ghz do 4.2Ghz)
Ram: 2x8 GB g.skill AEGIS 3200
Disk: Cruical P2 1TB M.2NVME
Napajalnik: BeQuiet 700W
Grafična: Gigabyte GTX 750 Ti 2Gb
Sistem: Win 10

Priklopljene imam osnovne naprave (tipkovnica, miš, slušalke, kontroler) ter TP Link wifi modul.

Če kaj pomaga prilagam analizo, ki jo je opravil program WhoCrashed.

V naprej hvala za pomoč
Andrej

System Information (local)
--------------------------------------------------------------------------------

Computer name: DESKTOP-8FQ91O3
Windows version: Windows 10, 10.0, version 2009, build: 19042
Windows dir: C:\Windows
Hardware: B450 AORUS PRO, Gigabyte Technology Co., Ltd., B450 AORUS PRO-CF
CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 23
12 logical processors, active mask: 4095
RAM: 17125625856 bytes (15,9GB)

--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Tue 17/11/2020 15:28:47 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111720-4234-01.dmp
This was probably caused by the following module: amdppm.sys (amdppm+0x2ec7)
Bugcheck code: 0x101 (0x10, 0x0, 0xFFFF950190198180, 0x5)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\drivers\amdppm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. This can be caused by non-responding hardware or by a overheated CPU (thermal issue).
The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.

On Tue 17/11/2020 15:28:47 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: cpuz150_x64.sys (cpuz150_x64+0x1da8)
Bugcheck code: 0x101 (0x10, 0x0, 0xFFFF950190198180, 0x5)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\temp\cpuz150\cpuz150_x64.sys
product: CPUID service
company: CPUID
description: CPUID Driver
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. This can be caused by non-responding hardware or by a overheated CPU (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: cpuz150_x64.sys (CPUID Driver, CPUID).
Google query: cpuz150_x64.sys CPUID CLOCK_WATCHDOG_TIMEOUT



On Tue 17/11/2020 13:31:07 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111720-4437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x1 (0x7FFBDF9CBE24, 0x0, 0xFFFF, 0xFFFF9884C232FB80)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Hvala za odgovor.

Sem preveril v biosu in imam že po defaultu "Extreme memory multiply" disabled in nastavljeno na 2133 Mhz.

Po dolgem času mali update.

Za en dan sem si uspel sposodit star napajalnik (500W) iz drugega pc-ja in računalnik je deloval ok.
Tudi ko sem zopet priklopil prvi napajalnik, blue screenov ni bilo več.

Se pa sedaj vsake toliko (npr. 1x dnevno) pri normalnem delu računalnik "delno obesi":
V taskbaru ostanejo ikonice zaprtih programov, na namizju pa kdaj ostane slika ali logo zaprtega programa.
Do shutdown menija lahko pridem, vendar ne odreagira - takrat moram računalnik izklopit z gumbom.

Bios sem posodobil, gonilniki so posodobljeni (DriverEasy).
Je še vedno lahko vzrok nestabilen Ram ?

Hvala in LP

Bi rekel,da imaš s plato problem. Sem se zadnjič matral s podobno foro in je dejansko zalegla le menjava plate.

Ja tiste med 40 in pa 100€

Kupi enkrat plato za 300€

Poglej kaj je zadnje preden jedro izgubi elektriko v "event viewer"-ju. Znas dobiti kaksen namig.

Za hec lahko izkljucis varcevanje z energijo. Odkljukas, da nic ne hodi spat. Naprimer mrezne so kar pogost problem, da jih Winsi dajo spat, namesto da se zbudijo vse skupaj zablokira.

@Kvinta. Jaz imam nagledan RYZEN 5 5600. Katere plate so OK, katere niso?

Uno staro grafo zamenjej. Pa poročaj.

w0mbat je 24. nov 2020 ob 18:16 izjavil:

BUY AMD :lol:

Js lih dans. Sem moral zamenjat 7 let star jajc od intela.

luckysmiley - Verjetno je kak gonilnik za plato bugast. Kakšne so napetosti med obratovanjem, so stabilne ali nihajo 12, 5 in 3V?
shadeX - Zakaj pa kupuješ najcenejše plate? i7 950 na 1366 x58 mi brez problema dela že 12 let, večinoma 24/7. Kaj boš ali si kupil sedaj?

shadeX - Zakaj si pa že takrat nisi sestavil računalnik, ne veš, da so prenosniki precej švohnej po performansah pa še toliko si ga plačal, da bi imel orng sistem za 10+ let, bi menjal samo grafike in diske.