kateri program za brisanje datotek

komp sm spucal trojancev in zj mi je ostala neka mapa v common files ki se imenuje {04273576-0B12-1033-0925-060308060182} in je v njej neka services dll. mapa in update mapa pa me zanima s kerim programom naj jo zbrišem k tko iz winsow če grem gor pa dam delete mi ne zbriše ampak mi napiše cannot delete services. dll.:access is denide
make sure that disk is not full or write protected and that the file is not correctly in use

hvala

probaj v varnem zagonu.