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Senior Product Manager - Customer Experience @ Laundryheap

Opis delovnega mesta

We’re hiring a Product Manager to own our customer-facing apps and critical booking and checkout journeys. This role focuses on acquisition, conversion, and first-order experience.

You’ll be expected to combine strong product intuition and UX judgment with hands-on data skills. You will design experiments, run A/B tests, use SQL, and make statistically sound decisions. This is a high-ownership role with direct impact on funnel and revenue metrics.

Od kandidatov zahtevamo

- You'll own customer-facing apps and lead key purchase journeys
- Partner with Head of Product Design to drive UX quality across core flows
- Partner with Marketing to define and prioritize roadmap items that improve clarity and conversion
- Partner with Retention to help drive repeat usage
- Design and run A/B tests to validate product hypotheses
- Define success metrics, guardrails, and stopping criteria
- Query data directly using SQL to analyze funnels and experiment results
- Write concise, clear product requirements
- Work closely with Design and Engineering to ship iteratively

Experience
- 5+ years in a Product Manager role
- Experience in delivery, marketplace, or on-demand products is a plus
- Proven ability to work in fast-moving, high-growth environments
- Experience working with distributed and international teams
- Experience designing, launching, and scaling mobile and web product experiences
- Strong experimentation mindset and data-driven decision making

Kandidatom ponujamo

- Competitive compensation
- An outcome-based, product-first mindset
- Remote setup, experienced product team
- Occassional get-togethers in Ljubljana :)

Kontakt

https://apply.workable.com/laundryheap-2/j/4D24C74425/

Klasifikacija delovnega mesta

Lokacija:
Slovenija
Plačilo:
cca 6000 EUR / mesec
Delovni čas:
po dogovoru

 

Zahtevana znanja

PM
napredno znanje
SQL/analitika
napredno znanje
a/b testing
napredno znanje

O podjetju

Laundryheap is an industry-leading startup transforming the laundry and dry cleaning industry. With services across 16 global markets and expanding rapidly across Europe, Middle East, Asia, and the Americas, we pride ourselves on delivering clean clothes within 24 hours, making us one of the fastest services in the business.

Programerski vprašalnik